Joining a class on EP using a Class Join Code (Canada only)

Before we begin, please note

The information in this help guide relates to our class join code flow which is only relevant for users in Canada at this time. If you are using Education Perfect outside of Canada, please reference this help guide here.

What are Class Join Codes?

Class Join Codes are a quick and easy method of enrolment which enables you as the student to join a class that your teacher has created. Whether you have an existing account or are new to Education Perfect, anyone can use Class Join Codes.

How to use Class Join Codes

You are able to request to join a class using a join code from two areas, the first can be found at our login page and the second from the student dashboard.

There are 4 main steps that you will need to follow:

  1. Navigate to our join code page (app.ca.educationperfect.com/joinclass)
    1. If you’re already signed into your account, you can also click the + button in your left-hand navigation.
  2. Enter the unique, 6 digit code that your teacher shared with you
  3. When prompted, enter your name and school affiliated email address
    1. Note if you are already signed in, you will not be asked to complete this step
  4. Click Access!

That's it, if you have an existing account within the school you're requesting to join a class for, you will be able to sign in and access your class straight away. If you do not have an account within the school as of yet, once your request has been reviewed and approved by your teacher, your account will be created and you'll be able to sign in with the login details provided through to you via your email or directly from your teacher.

FAQ

  • You’re offline. Connect and try again. - Occurs when students are experiencing network connectivity issues at the time of entering a class join code. They should check their connection is stable before trying again.
  • You have exceeded the maximum number of join requests. Please try again later. - Students should never normally run into this particular error, if they are, please reach out to our Support Team and let us know.
  • Please enter a complete join code. - Occurs when an incomplete or empty class join code has been entered and submitted.
  • Join codes must only contain numbers or letters. - Occurs when special characters or emojis have been entered and submitted as the class join code.
  • Code invalid. Check with your teacher. - This can occur when a class join code has been entered which doesn’t exist. It will also show if the code had since expired (expires after 1 month) or had been removed from the class. Double check the code with your teacher and try again.
  • Usage limit reached. Check with your teacher. - Each generated class join code can only be submitted a certain number of times before it becomes invalid. If students are receiving this error, get in touch with your teacher as they will need to generate a new code.
  • School settings error. - Students will receive this error if they have entered in an email format that does not match your school's invite settings. If you believe the email you have entered matches your schools expected format, get in touch with your teacher.

Yes you can! From the student dashboard you'll be able to click the + button within your left-hand navigation. This will take you straight through to the class join code page. You'll just need to enter the 6 digit unique code and click to submit your join request.

No you don’t, newly created student accounts will receive an email prompting you to sign in for the first time however isn’t required for you to be added to your class via join code. If you aren't able to access your email,your teacher will be able to provide you with their login credentials upon being added to the class.

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